PTGE3755 Knowledge Management Syllabus:

PTGE3755 Knowledge Management Syllabus – Anna University Part time Regulation 2023

COURSE OBJECTIVES:

The student should be made to:
 Learn the Evolution of Knowledge management.
 Be familiar with tools.
 Be exposed to Applications.
 Be familiar with some case studies.

UNIT I INTRODUCTION

Introduction: An Introduction to Knowledge Management – The foundations of knowledge management- including cultural issues- technology applications organizational concepts and processes management aspects- and decision support systems. The Evolution of Knowledge management: From Information Management to Knowledge Management – Key Challenges Facing the Evolution of Knowledge Management – Ethics for Knowledge Management.

UNIT II CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING

Organization and Knowledge Management – Building the Learning Organization. Knowledge Markets: Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.

UNIT III KNOWLEDGE MANAGEMENT-THE TOOLS

Telecommunications and Networks in Knowledge Management – Internet Search Engines and Knowledge Management – Information Technology in Support of Knowledge Management – Knowledge Management and Vocabulary Control – Information Mapping in Information Retrieval – Information Coding in the Internet Environment – Repackaging Information.

UNIT IV KNOWLEDGE MANAGEMENT APPLICATION

Components of a Knowledge Strategy – Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries).

UNIT V FUTURE TRENDS AND CASE STUDIES

Advanced topics and case studies in knowledge management – Development of a knowledge management map/plan that is integrated with an organization’s strategic and business plan – A case study on Corporate Memories for supporting various aspects in the process life -cycles of an organization.

TOTAL: 45 PERIODS
COURSE OUTCOMES:

Upon completion of the course, the student should be able to:
CO1: Understand the process of acquiry knowledge from experts
CO2: Understand the learning organization.
CO3: Use the knowledge management tools.
CO4: Develop knowledge management Applications.
CO5: Design and develop enterprise applications.

TEXT BOOK:

1. Srikantaiah, T.K., Koenig, M., “Knowledge Management for the Information Professional” Information Today, Inc., 2000.

REFERENCE:

1. Nonaka, I., Takeuchi, H., “The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation”, Oxford University Press, 1995.