EFQM Model: It is a nine-box business excellence model, intended to help an organization to conduct self-assessment in measuring their performance results in terms of financial and customer satisfaction. Related posts: Personnel Management Operative Functions Administrative Role of PM Competency HR Management Role Change Personnel Policies Personnel Procedures Appealed Policies Implied Policies Specific Policies Personnel records Research Pure research Personnel research Attitude or Opinion Survey Turnover Secondary research Applied research Personnel audit Read more articles Previous PostStatistical Process Control Next PostBehavioral Observation Scales (BOS)